TORONTO, Feb. 13, 2023 (GLOBE NEWSWIRE) — DealerAI, a leading provider of AI-powered chatbot solutions for car dealerships, today announced a collaboration with Cox Automotive’s Xtime, a leading provider of service management solutions to the automotive industry. DealerAI’s XTIME API Partner Program certification will benefit mutual dealer customers of both DealerAI and XTIME.
This data integration will empower dealer AI with access to Xtime’s market-leading service management platform via API. The integration provides mutual dealer customers with more accurate appointment scheduling, accelerated service support 24/7, and an improved customer experience.
A significant advantage of this integration is that it effectively streamlines the operations of the dealership service department. For example, dealers can eliminate the need for manual data entry booking service appointments, reducing potential errors and gaining new understanding of user behaviours. This upgrade will save valuable time and resources for the dealership, allowing the service team to prioritize providing exceptional customer support and ultimately improve their profitability.
“We are thrilled to partner with Xtime and offer this established integration to our customers,” said Brian Xu, co-founder of DealerAI. “By integrating our automation technology with Xtime, end customers of dealers can book a service appointment with an available time slot on chat within a minute. As a result, dealers will improve their efficiency and increase customer satisfaction.
For more information about DealerAI, visit DealerAI.com.
About Dealer AI
DealerAI is an automation platform that supplies AI-powered chatbot solutions for car dealerships. This conversational platform enables dealers to seamlessly engage with customers through various digital channels, thereby providing opportunities for continuous growth. To learn more about DealerAI, please visit DealerAI.com.